Today’s business environment is defined by technology and communication. Gaining a competitive advantage is a constant challenge. The success of your competitive edge resides in your ability to understand the market and to develop a long-lasting relationship with your customers.
This strategy focuses on your customer relationship and has to be supported by a dynamic application that reflects the company’s approach, centralizing information and connecting the activity of different departments in the same system.
Microsoft Dynamics CRM (Customer Relationship Management) is a multi-modular software solution for managing customer relationships by automating the sales process. It helps you increase your profits by putting customers' needs at the center of your organization. The level of success achieved with your Microsoft CRM solution will be directly related to the how it is embraced by your organization.
Why choose Microsoft Dynamics CRM?
1. Works the Way You Do
2. Works the way your business does
3. Works the way any technology you use should do
Dynamics CRM 4.0 Modules:
- Microsoft Dynamics CRM Marketing provides staff members with tools to help them identify, execute, and replicate efficient marketing initiatives across sales channels. With Marketing Automation in place, you can integrate your sales, marketing, and service processes more effectively and present a professional company image to your customers.
- Microsoft Dynamics CRM 4.0 Sales makes it easy to manage leads and opportunities, measure and forecast sales activity, track customer contacts, and automate the sales process — helping you ensure a shorter sales cycle, higher close rates, and improved customer retention.
- Microsoft Dynamics CRM 4.0 Service Management enables service representatives to track requests, manage support issues from contact through resolution, and deliver the consistent, efficient service that helps provide customer satisfaction.
The value of a CRM solution is dictated by how fast it is accepted by the employees using it, whether they are part of sales, marketing or service department.
The perfect interfacing with other business systems used by the company, the rapid installation and simple administration provide productivity growth, reducing costs associated with customer relationship and business administration.
EvoSoftware successfully implements Microsoft Dynamics CRM, as the leading Microsoft partner for his business solution implementation. Here are some of our projects:
1. Marcom RMC - http://www.marcom.ro/
2. Baneasa Investments - http://www.baneasa.ro/
3. Fresco Proiect - www.fresco.ro/home/
4. Power Plate - http://ro.powerplate.com/en/
5. TopHoReCa - http://www.tophoreca.ro/ro.aspx
6. Analytik Jena - http://www.analytikjenaromania.ro/
7. South Pacific Group - http://www.southpacific.ro/
8. ICE Computers - http://www.icenet.ro/
9. Quartz Matrix - http://www.quartzmatrix.ro/
10. Assist Software - http://www.assist.ro/
11. Romlotus Computers - http://www.romlotus.ro/
More Info
Find out more about Microsoft Dynamics CRM implemented by EvoSoftware from the sources below:
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